Help Center
98baji Frequently Asked Questions
From opening an account to bonuses, payments, and security — find detailed answers to all common questions from Bangladeshi players here.
98baji is committed to providing the best online gaming experience for players in Bangladesh. On this FAQ page, we have compiled answers to the most frequently asked questions about account registration, deposits and withdrawals, games and cricket betting, bonus offers, and responsible gaming. If you do not find your answer, get support in Bengali via our 24/7 live chat.
Account
Account and Registration
To open an account at 98baji, you need to provide your active mobile number, a unique password, and your date of birth. Make sure you are at least 21 years old. With the correct information, the registration process is completed in just a few minutes.
No, only one account per person is allowed at 98baji. Opening multiple accounts is a violation of the terms and conditions and may result in all accounts being suspended. If you have any issues, contact us via live chat.
On the login page, use the "Forgot Password" option. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you still have trouble, get help via 24/7 live chat.
Yes, account verification is required to ensure security and keep the withdrawal process running smoothly. Verifying your mobile number is generally enough to access the main features. Contact live chat for assistance.
Payment
Deposits and Withdrawals
Deposits from bKash to 98baji are usually instant — in most cases the balance updates within a few seconds to 5 minutes. Minor delays may occur due to network issues. If your deposit does not reflect, contact live chat with your transaction ID.
The minimum deposit amount at 98baji is ৳300. This applies to all payment methods — bKash, Nagad, and Rocket. Deposits below ৳300 cannot be processed.
The minimum withdrawal amount from 98baji is ৳1,000. Funds generally arrive in your bKash, Nagad, or Rocket account within 10 to 45 minutes.
98baji itself does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) may apply a service charge according to their own policy.
Log in to 98baji, go to the deposit section, and select Nagad. Send money from the Nagad app to the number shown, enter the transaction ID on the site, and confirm. Your balance will be updated quickly.
Games
Games and How to Play
98baji offers slots, live casino, cricket betting, football betting, fishing games, table games, and much more. Games from top providers such as PG Soft, Pragmatic Play, JILI, and Spribe are available.
To bet on BPL matches at 98baji, go to the sports betting section, select cricket, and find the BPL match. Choose your preferred market (match winner, top batsman, over/under), enter your stake, and confirm the bet. You can also bet on live matches.
Yes, 98baji is fully mobile-friendly. The site can be accessed from any browser on both Android and iOS devices. No separate app download is needed — the full experience is available right in your mobile browser.
In live casino, you can play games with a real dealer in real time. Through video streaming, you can join roulette, baccarat, blackjack, and other games. 98baji features live tables from Evolution Gaming and Ezugi.
RTP (Return to Player) is the theoretical rate at which a game returns a percentage of total bets to players over the long term. A higher RTP means the game gives comparatively more returns over time. However, RTP does not guarantee the outcome of any individual session — it is a statistical average.
Bonus
Bonuses and Promotions
After a new registration at 98baji, a 200% bonus is available on the first deposit, up to a maximum of ৳10,000. Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000. A 15x wagering requirement must be met to withdraw the bonus.
15x wagering means you must bet 15 times the bonus amount before you can withdraw it. For example, for a ৳2,000 bonus you need to place a total of ৳30,000 in bets. See the terms and conditions page for full details.
98baji's VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. Levels increase through regular play and staying active. At the Diamond level, up to 1.5% cashback per week is available. The higher the level, the greater the benefits.
98baji's VIP cashback is given on a weekly basis. Weekly cashback of up to 0.3% is available at Bronze level, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and 1.5% at Diamond level. Cashback is added directly to your account.
Yes, but the maximum welcome bonus is capped at ৳10,000. Example: deposit ৳12,000 and the 200% bonus comes to ৳10,000 — total balance ৳22,000. Even if you deposit more, the bonus will remain capped at ৳10,000.
Security
Security and Responsible Gaming
Yes, 98baji uses SSL encryption technology to keep all transactions and personal information secure. A certified random number generator is used to ensure fair play. Your information is never shared with third parties.
98baji takes responsible gaming seriously. Players can set deposit limits, time limits, and self-exclusion if needed. If you are in trouble, support is available in Bengali via 24/7 live chat. Visit the responsible gaming page to learn more.
Through self-exclusion, you can temporarily close your account for a set period of time. To apply, contact 24/7 live chat or email [email protected]. Action is taken promptly once your request is received.
No. 98baji is for people aged 21 and above only. Minors are not permitted to use this platform. Age is verified at the time of registration and any violation of this rule will result in account termination.
The fastest way to reach 98baji is through the site's 24/7 live chat — Bengali-speaking agents are always ready. You can also contact us by email at [email protected].
Still have questions? Contact support
Our Bengali-speaking team is with you 24 hours a day, 7 days a week. Connect via live chat or send us an email — you'll get a quick response.